Our History
Since 2014, Shenzhen Modmist Technology Co., Ltd. has been engaged in the vape industry, supplying products and OEM/ODM services to wholesalers, distributors, retailers, and trading companies in international markets.
With experience in manufacturing and export-related services, we understand that wholesale buyers consider product selection, pricing, quality consistency, order quantities, documentation, and delivery arrangements when choosing a supplier.
Our team follows market developments and works with buyers to discuss suitable products, packaging, and customization requirements. Product specifications, availability, minimum order quantities, documentation, and delivery options are confirmed separately for each inquiry.
Modmist products are supplied to markets including Europe, Southeast Asia, South America, and the Middle East. We aim to build long-term business relationships through clear communication, practical sourcing support, and responsible order coordination.
Shenzhen Modmist Technology Co.,Ltd
Our production facilities use testing, quality-control, and packaging equipment to support manufacturing and order preparation.
Available equipment includes electronic testing equipment, gas-analysis equipment, quality-control systems, packaging lines, sealing machines, and label printers. These tools support process monitoring, packaging efficiency, and consistent labeling.
Actual specifications, testing requirements, certificates, and applicable standards should be confirmed for each product and destination market before an order is placed.
Product Application
Our products are widely used in various fields, including:
Wholesale and Distribution
Our product categories include disposable vapes, prefilled and refillable pod systems, vape pens, dry herb vaporizers, nicotine pouches, and related products listed on our website.
Retail Supply
Products may be supplied to vape shops, specialist retailers, distributors, and other eligible business buyers, subject to local regulations.
OEM/ODM Projects
OEM/ODM options may include product configuration, appearance, branding, printing, and packaging. Available options, quantities, samples, costs, and production arrangements depend on the individual project.
Market-Specific Requirements
Product availability and regulatory requirements vary by destination. Buyers should confirm applicable import, sale, labeling, nicotine, and age-restriction requirements in their markets.
After-Sales Service Introduction
To ensure that you continue to enjoy a worry-free experience after your purchase, we offer comprehensive after-sales services to address any issues promptly and provide ongoing support.
Quality Assurance and Warranty Service
All our vaping products undergo rigorous quality inspections to meet the highest standards. We offer a quality guarantee and free repair or replacement service during the warranty period. If you encounter any quality issues with your product, please contact us, and we will arrange a solution promptly.
Return and Exchange Service
We understand that sometimes products may not meet your expectations. For eligible unused products, you can request a return or exchange within a specified time after receiving the goods. Our return and exchange process is simple and fast, ensuring that you get a satisfactory resolution as quickly as possible.
Technical Support
If you encounter any technical issues or need further operational guidance while using the product, our technical support team is always available to assist you. Whether it's device setup, troubleshooting, or parts replacement, we provide detailed instructions to ensure you can use the product smoothly.
Customer Service Center
Our customer service center is open 24/7, allowing you to reach us via phone, email, or online chat. Whether you need to inquire about product usage, after-sales policies, or provide feedback, our customer service team will listen patiently and offer professional solutions.
Regular Maintenance and Updates
To extend the life of your device, we provide regular maintenance advice and usage tips. You can also visit our website or subscribe to our email updates to receive the latest product updates, usage tips, and special offers.
Spare Parts Supply
If you need to replace certain parts of your vaping device, we offer original parts for purchase, ensuring compatibility and performance. You can obtain relevant information and purchase channels through our website or by contacting our after-sales service team directly.
User Feedback and Improvement
We value every user's opinions and feedback. Your suggestions help us continuously improve our products and services, enhancing the overall user experience. If you have any comments on our products or services, please feel free to provide your feedback at any time.